Welcome to Zivra Collections! These Terms and Conditions govern your use of our website located at https://zivracollections.shop and your relationship with us as a customer.
By accessing or using our site, you agree to be legally bound by the following terms. If you do not agree, please do not use our website.
1. General Information
This website is operated by Zivra Collections.
We offer physical products which are sourced and fulfilled via third-party suppliers.
By purchasing from our store, you confirm that you are at least the age of majority in your country.
2. Products and Services
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All products listed are subject to availability.
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We reserve the right to discontinue or change products without prior notice.
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Product prices may change at any time without notice.
3. Order Processing and Shipping
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Orders are typically processed within 1–5 business days.
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Delivery times depend on your location, but most orders arrive within 7–20 business days.
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We are not liable for delays caused by customs, holidays, or courier issues.
4. Returns & Refunds
For full details, please refer to our Return & Refund Policy.
Eligible reasons for refunds include:
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Damaged or defective product
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Incorrect product received
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Item not delivered within expected shipping window
Refund claims must be submitted within 5 days of delivery with valid photo/video proof.
5. Accuracy of Information
We strive to ensure all information, pricing, and product details on our website are accurate. However, we do not guarantee that all information is always complete or free of errors.
6. User Obligations
You agree not to misuse our site or services. This includes not uploading malicious content or using the site for illegal purposes.
7. Limitation of Liability
Zivra Collections will not be held liable for any damages—direct or indirect—that result from your use of our products or services. Our total liability will not exceed the amount paid for the product.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of any third-party websites.
9. Intellectual Property
All content on this website (text, logos, images) is owned by Zivra Collections or licensed for our use, and may not be copied or reused without permission.
10. Legal Jurisdiction and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with applicable international laws and standards. Any disputes arising under these Terms shall be resolved in a fair and neutral jurisdiction.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns about these Terms, feel free to reach out:
Email: contact@zivracollections.shop
Website: https://zivracollections.shop