Thank you for shopping at Zivra Collections. We are committed to delivering high-quality products to your doorstep in a timely and secure manner. Please review our shipping terms below to understand how we handle orders and delivery.
Order Processing Time
- All orders are processed within 1-5 business days after your payment is confirmed.
- Once processed, you will receive an email confirmation along with tracking details.
- Please ensure that your shipping address is accurate at the time of placing the order. Incorrect addresses may cause delays or failed deliveries.
Shipping Times
We ship to the USA, UK, Europe, and many other countries globally.
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-12 business days |
| United Kingdom | 7-12 business days |
| Europe | 8-15 business days |
| Other Regions | 10-20 business days |
Note: Delivery times are estimates and may be affected by customs clearance, weather, or peak seasonal demand.
Shipping Fees
We offer FREE worldwide shipping on all orders over $100.
Tracking Your Order
- Once your order is shipped, a tracking number will be sent to your email.
- Tracking updates may take up to 5-12 business days to reflect in the system after dispatch.
You can track your order on our Order Tracking page or via the courier’s website once the tracking number is active.
Lost, Delayed, or Damaged Packages
If your order is delayed, missing, or damaged, please contact our support team within 5 days of the expected delivery date at:
Email: contact@zivracollections.shop
We will investigate and resolve the issue as quickly as possible, including resending or refunding the order if applicable.
Customs & Import Duties
Some international shipments may be subject to customs fees, import taxes, or other charges in your country. These charges are not included in our product prices and are the responsibility of the customer.
Questions?
If you have any further questions about shipping or your order status, don’t hesitate to reach out:
Email: contact@zivracollections.shop
Website: https://zivracollections.shop