Welcome to Zivra Collections! These Terms and Conditions outline the rules and regulations for using our website https://zivracollections.shop and shopping with us.
By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of the terms, please do not use our services.
1. General Information
Zivra Collections is an online e-commerce store that offers physical products sourced and fulfilled through trusted third-party global suppliers and fulfillment partners (e.g., CJ Dropshipping).
You must be of legal age in your country of residence to use our services or place an order.
2. Products and Availability
All products listed on our website are subject to availability.
We reserve the right to modify or discontinue any product at any time without prior notice.
Prices may change without notice due to market conditions or supplier updates.
3. Order Processing & Shipping
- Orders are processed within 1–5 business days after successful payment.
- Shipping times vary by location. Most orders to the USA, UK, and EU are delivered within 7–15 business days from the date of shipment.
- Some orders may ship separately depending on warehouse location.
- Delivery delays caused by customs, public holidays, or courier issues are beyond our control.
4. Returns & Refunds
Please refer to our full Return & Refund Policy for more details.
You may be eligible for a refund in the following cases:
- Product received is damaged or defective
- Incorrect item received
- Order not delivered within the promised shipping window
Note:
Refund requests must be submitted within 5 days of delivery and include photo/video proof.
5. Accuracy of Information
We strive to provide accurate product descriptions, prices, and stock availability. However, typographical errors or inaccuracies may occur. We reserve the right to correct any such issues without prior notice.
6. Customer Responsibilities
By using our website, you agree not to:
- Violate any applicable laws
- Use our site to distribute harmful or malicious content
- Abuse or misuse our services
7. Limitation of Liability
Zivra Collections shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability is limited to the amount you paid for the item.
8. Third-Party Links
Our website may include links to external third-party websites. We are not responsible for the content, privacy practices, or services offered on those websites.
9. Intellectual Property
All content on this site—including images, logos, text, and designs—is the property of Zivra Collections or licensed for use. It may not be copied, reused, or reproduced without written permission.
10. Governing Law & Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be resolved in the courts of appropriate jurisdiction within the UK.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes are made constitutes your acceptance of those changes.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: contact@zivracollections.shop
Website: https://zivracollections.shop